Terms and conditions


Custom-made products for order

In the case of custom-made products you can have your own glass or we can choose one together which I can purchase for you. This can also be engraved according to personal wishes. After discussing details of raw material, motives and clarifying way of delivery I will be able to give you a detailed offer.
Once you have placed your order all details including raw material, hand engraving, price, payment and way of delivery will be recorded in a confirmation letter.
I can start creating your piece of art if 25% of the whole price has been transferred to the given bank account in advance.

Price guide of costum-made products

Products for everyday use and decoration

Prices depend on the size, complexity of the motive (how detailed it is) and the applied technique.

• glasses (small surfaces) 30-50 euro/piece
• decanters, table vases, glass plates (medium surfaces) 100-200 euro/piece
• floor vases, glass trays, (big surfaces) 200-300 euro/piece

Interior glasses
In the case of flat glasses prices depend on the complexity of the motive and are about 30-60 euro/square decimetre.(10x10 cm)

Ready-made products for sale

Please, send me the code of the chosen product to my e-mail address. (info@biczogravir.com) In the case of ordering a canvas print I also have to know what size you need.
All the information including the product itself, delivery, price and way of payment will be recorded in a confirmation letter.
Products will be sent only after the whole price has been transferred.

Cancelling orders

Customers have the right to cancel the order before delivery. They have to inform me about it by e-mail. In the case of ready-made products no charge has to be paid.
Cancelling custom-made products after confirmation means loss of deposit.

Means of delivery

• You can get your product personally at my workshop. Address: 127 Béke Street, 9722 Perenye, Hungary

• delivery by DPD

After the package has been sent the unique tracking reference number will be forwarded to the customer by e-mail. Updated information of your parcel can be found on the official website of the company. (www.dpd.com) On the dpd.com/tracking site you can track the progress of your order using the unique tracking reference number. Exact time of receiving can be negotiated. Parcels delivered by DPD are insured.
You are responsible for payment of packaging and delivery and if you order products for delivery outside the European Union, they may be subject to import duties or taxes. You will be responsible for payment of any such import duties or taxes. These charges will be listed in details in the confirmation letter.

You should check the package if you notice any damage on it after delivery!

If there is any damage on the parcel you have the right to ask the courier to unwrap your parcel and check its contents.
If there is any dent, bruise, cut or damage of sealing on the package the courier has to register that.

30 days return policy

Both private person and legal entity have the right to return the product if it was ordered from „ready-made products for sale" menu. This policy is valid for 30 calander days from the date of receipt. Please, inform me by the given e-mail address if you intend to return the product. In this case the following information have to be written on the package:
sender: surname and first name
address: street, number, city, postcode
recipient: Barnabás Biczó glass engraver, 127 Béke Street, 9722 Perenye, Hungary

Returning price

If the ready-made product is returned without any damage (without any scratch and dent) with the attached documents, I will pay back the price within 14 calender days from receiving. The amount will be transferred to the bank account (IBAN) given by the customer.

Yours faithfully,

Biczó Barnabás




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